Service businesses and repair services
Service businesses and repair services
Managing schedules, technicians, parts, and customer communication is challenging. Information often gets lost between notebooks, Excel, and phone calls.
Solution
We digitize order intake and scheduling. We implement an automated customer notification system (SMS/Viber/Email) upon status changes.
Results
- 50% reduction in incoming calls.
- Better utilization of technician time.
- Full electronic history of repairs.
Contact
Do you have a question or want to discuss a project? Write to us.